Frequently Asked Questions

Due to the political official order, vabali spa Berlin is closed until further notice.

All information can be found on our website, Facebook and Instagram. We kindly ask you to refrain from telephone inquiries.
You can reach us directly by e-mail at info@vabali.de

The validity of our vouchers has been extended by 1 year.
Currently no massage appointments can be arrangend.

What has changed due to the current hygiene and distance regulations?

According to legal requirements, our gift certificates are valid for 3 years after purchase. Due to the closure, the validity of the vouchers has been extended by 1 year.
We are open daily from 9 am till midnight, also on weekends and bank holidays.
No. Vabali spa Berlin is still a textile-free facility. Outside of pools we ask you to cover yourself with a bathrobe. Of course you are allowed to sunbath undressed.
Due to the current hygiene and distance regulations, it is mandatory to wear a mask on all walking paths indoors. You can of course take it off while swimming in the pool, sitting in the restaurant or laying on a sunbed. If you do not have an own mask with you, you can purchase one for 4,90 €.
Our wellness reception is daily available from 9a, till 10pm. During this period you can lend blankets, towels, bathrobes and slippers.
From the 24th July 2020 we can offer partner treatments.
Making appointments prior is highly recommended, you can also use our online booking tool. Due to the current situation, it is mandatory to wear a mask during the massage appointment. Furthermore we ask you to be freshly showered at the wellness reception at least 10 minutes prior to your appointment. Please tie long hair with a scrunchy.
You can enjoy our indoor and outdoor area as usual:
– Our heated outdoor pool, the lawn and our terraces for sunbathing,
– Our heated indoor pool, relaxtion rooms, waterbeds, sitting areas,
– Our restaurant in- and outdoors as well as service in the garden,
– The wellness area with our massage menu and
– 10 saunas are open, accomponied by fragrancing and sound journeys (steam baths and the laconium remain closed, infusions are currently not taking place).
You will find all important sauna information on an information board at central points. A mask is not compulsory in the sauna. Please remove your mask before entering the sauna.
Avoid contact: Please take care not to exceed the limited number of guests for the saunas and to leave enough space for other guests when entering and leaving the sauna. Please place a sufficiently large towel between skin and wood on your own to avoid contact.
Marking of the seats: We have marked available seats for you with a sign. For persons from several households the marked seats are to be used as single seats. Double seats are intended for persons from one household as well as spouses and life partners*.
Temperatures: All available dry saunas are tempered to at least 70°C according to the regulations. Infusions do not take place. Steam baths and the Laconium remain closed.
Ceremonies: Various fragrancing and sound ceremonies are currently taking place in the saunas, instead of classical infusions that aren’t aloowed in Berlin. Selected aromas and their effects unfold through the heat in the sauna.
Wellness packages can be redeemed, but no credit for the changed entry tarif can be issued. From 01.09.2020 onwards our suite arrangements are available again.
1) Access is only permitted to people without typical symptoms of Covid-19.
2) Maintain at least 1.5 metres between yourself
and others in all areas.
3) Do not move our sundbeds and seating groups, as they have been arranged by us with the necessary distance.
4) We have limited the number of people allowed in our sauna area. Please make sure not to exceed this number and remain in the highlighted zones.
5) Please cover your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.
6) Please wash your hands on a regular basis with soap (at least for 20 seconds).
7) Furthermore, disinfectant dispensers are available at all central points within this area.
8) Please wear a mask whilst walking around the indoor area.
9) It is mandatory to wear a mask during the massage appointment.
10) In regards to tracing contacts, we are obliged to collect your complete contact details and store them for at least four weeks.
11) We kindly request you to follow the directions of our employees at all times.

General

We have a parking lot with 50 parking spots directly in front of the facility. A parking ticket costs €1.50 per visit, independent of the length of your visit at vabali spa Berlin.
Monday through Friday
2 Hour Card: 22,50 €
4 Hour Card: 30,50 €
Day Card: 39,50 €

on Weekends, during Berlin Christmas & Winter Holidays
& Vouchers
2 Hour Card: 24,50€
4 Hour Card: 33,50€
Day Card: 42,50€

11 x 2 Hour Card: 225€
11 x 4 Hour Card: 305€
11 x Day Card: 395€

The entry card includes your visit to the entire facility.
No, massages and ceremonies can only be booked in combination with an entry card. If you want to enjoy one of our massages or ceremonies you have to buy at least a 2 hour pass. Of course the time of your massage will be credited .
Yes, we’re open 365 days a year. Please take note of our special opening hours for Christmas and New Years Eve in advance.
For 2017, the following opening hours apply:
24.12.2019: 09.00 AM – 04.00 PM
25./26.12.2019: 09.00 AM – midnight
31.12.2019: 09.00 AM – 04.00 PM
01.01.2020: 11.00 AM – midnight
We accept VISA and MasterCard or payment with German EC card.
Our restaurant offers many delicious dishes and snacks. Therefore we request you not to bring any food with you. Please see our sauna guidelines for more information.
Outside our saunas and pools, we kindly ask you to always wear a bathrobe.
Yes, there are outdoor areas reserved for smoking on the premises.
No. Out of consideration for other guests, cell phones have to be switched off and – like all other devices that have a built-in camera (tablets etc.) – have to be locked in the locker. Please see our sauna guidelines for more information.
Yes, children may visit us from the age of 7.
NOTICE: Dear parents, vabali spa Berlin is a place of rest and relaxation. Our furnishing and surroundings are not suitable for children. Please question, if your child will feel comfortable in our facility.

Gift certificates

Gift certificates can be easily ordered from home via our online store during our closure in November 2020. You will receive your gift certificate documents as a printable PDF or by post.
You will receive your certificate as PDF document within 5 minutes upon payment. Please also check your spam folder. If you do not receive an e-mail, please send us an e-mail at info@vabali.de.
For best possible display of your generated voucher, we recommend to use Adobe Reader.
If you do not receive your gift certificate within 5 minutes, please send us a mail at info@vabali.de.
With payments via PayPal and Sofortüberweisung the gift certificate is immediately valid. For payment via bank transfer, the gift certificate will be immediately rendered void if banking details are incorrect or there are insufficient funds.
According to legal requirements, our gift certificates are valid for 3 years after purchase. Due to the closure, the validity of the vouchers has been extended by 1 year.
Since our office is currently occupied only two times a week, it takes 1-2 days to process your order and then 3-4 days to send it by post. If you need the vouchers promptly, we recommend to order them via our online store as a download.
Due to organizational grounds, this is unfortunately not possible. If you are not sure which treatment to purchase, please consider buying a set value voucher. This way all options remain available!

Sauna

Yes. You can rent a sauna towel for €3.50 per day and a bathrobe for €5.50 per day or choose a package (1 bathrobe and 2 sauna towels for €10.00). The Day Spa Suite arragements already include rental packages. You can get slippers for €4,50. For hygienic reasons, they can only be purchased.
The sauna area should remain a peaceful place of relaxation and wellness. Therefore, there are certain rules which should be taken into consideration while enjoying the sauna area. Please read our sauna guidelines.
No, every lounge chair should be available for all of our guests at all times. Therefore, we request you not to reserve your chair with towels or bags when you leave and to take all of your belongings with you instead. They may be stored away in one of our many shelves. We ask four your understanding that our sauna staff is advised to clear all lounge chairs that are being reserved.
Bathing suits are not permitted in the sauna area, but you are more than welcome to wear your bath robes and towels.
No, both the pool and the saunas are only accessible unclothed.
Fragrancing and sound journeys take place from 10:15 am till 10:30 pm, every 15-30 minutes. Infusion do not take place at the moment.
No, there are no solariums available.

Wellness

To make an appointment you can either call us 030 911 486 170, write an e-mail massage@vabali.de or use our online tool.
Our capacities are often quickly booked up, so short notice bookings can be difficult to accommodate. We recommend booking your appointment as far in advance as possible. Because of the high interest in our Day Spa Suite packages, we recommend booking at least three weeks in advance.
Many unforeseen circumstances can occur which can result in your missing or being late to an appointment. We kindly ask you to notify us of any changes to your reservation as soon as possible. Our cancellation policy requires at least eight hours notice before the booked treatment. When you are late to an appointment, the overall length of the booking will be shortened.
Yes. It is mandatory to wear a mask during your massage appointment, both for the therapists as well as for our guests.
As you like. Massages are free to be enjoyed with or without clothing.
Our qualified staff is trained to maintain the intimacy of our guests, which means that intimate body regions remain covered with a towel at all times during massages.
Fresh towels are available and ready for you to use. No need to organize your own towel, just enjoy!
Yes. Please let us know your preference upon reservation.
Expectant mothers have special needs and not all our massage treatments are suitable for them for health reasons. Therefore we recommend our customised Massage For Expectant Mothers which is designed specially for their needs.

We wish you a relaxing stay at vabali spa Berlin.