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Rates & Hours
Arrival & Contact
Sauna Guidelines
FAQ

Rates & Hours

Monday through Friday

on weekends, bank holidays, during winter break, and for vouchers

Hours

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DaySpa Hours

9 am to midnight daily

We operate 365 days a year for you. Please note the expected exceptions for 2023:

24 December: 9 am to midnight
25/26 December: 9 am to midnight
31 December 9 am to midnight
01 January 2024: 9 am to midnight

Vabali spa is a textile free environment, swimwear is not permitted. We kindly request that all guests cover up with a towel or bathrobe outside of saunas and pools. Bathrobes are required in the restaurant and adjacent lounge areas.

Arrival & Contact

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Vabali Spa Hamburg

In der Trift 1 · 21509 Glinde · Germany
E-Mail: info@vabali-hamburg.de
Tel: +49 40 298 355 000

Parking

Parking:

Parking is available for a fee of €2.50, no matter the duration of your stay. Hotel guests receive a complimentary parking pass.

Bicycle parking

Sauna Guidelines

Please take a moment to familiarise yourself with the following sauna guidelines.

We appreciate your cooperation in ensuring that vabali spa remains an oasis of peace and tranquility for you and all other guests. Kindly refrain from speaking in all saunas and nap lounges.

During your Stay

locker room Please store all valuables in your locker before leaving the locker room. Phone use is permitted in the reception area only. To help ensure privacy, mobile phones and all other camera-enabled electronic devices are prohibited throughout the spa facilities. Please keep these in your locker at all times.

Vabali spa is a textile free environment, swimwear is not permitted. We kindly request that all guests cover up with a towel or bathrobe outside of saunas and pools. Bathrobes are required in the restaurant and adjacent lounge areas.

Please be courteous towards other guests and refrain from reserving loungers. Instead, you may deposit your belongings in one of our numerous storage cubbies. Our staff is instructed to clean up items left behind at unattended loungers so that all guests may easily find a place to relax.

Smoking is permitted in designated outdoor areas only. Seating is available.

Please limit physical displays of affection. Sorry, waterbeds and loungers may not be shared.

don't reserve loungersOur chefs have crafted a selection of delightful, freshly prepared meals and snacks. Except for water in non-breakable bottles, your own food and drinks are not permitted.

Massage Appointments and Check In

Spa access is required for all massage treatments and will be charged separately (minimum rate of 2 hours). The duration of your treatment will be credited towards the duration of your stay.

Click here or send us an email for further information.

Please check in well in advance of your massage (we recommend 60 minutes prior to your appointment). Availability is limited, pre-booking online or by email is recommended. Our cancellation policy for online bookings applies.

Book Massages

Faq

Click here for information about our hotel.

General

We are open from 9 am to midnight, 7 days a week. Please note the following exceptions:

24 December: 9 am to 4 pm
31 December: 9 am to 4 pm
01 January: 11 am to midnight

Treatments are available daily from 10 am to 10 pm. Our restaurant is open from 9 am to 11 pm, the kitchen closes at 10 pm.

Yes. Parking is available for a fee of €2.50, no matter the duration of your stay. Click here for directions.

Hotel guests receive a complimentary parking pass. 

2 hours €23.50 | €25.50*
4 hours €32.50 | €35.50*
Day pass €41.50 | €45.50*

*on weekends, bank holidays, during winter break, and for vouchers

Buy 10 get 1 free
11 x 2 hours €235
11 x 4 hours €325
11 x day pass €415

All admission rates include access to all facilities (saunas and steam baths, nap lounges, all pools and soaking tubs, our extensive garden areas), as well as access to our restaurant and massage department (charged separately).

 

You may pre-book online. Reservations are encouraged, especially on weekends, bank holidays, and during school breaks. Without a reservation, there may be considerable waiting times and even admission may be stopped due to limited capacities.

No. Spa access is required for all massage treatments and will be charged separately (minimum rate of 2 hours). The duration of your treatment will be credited towards the duration of your stay.

No. In order to maintain consistent rates, all guests are charged the same price.

No. In order to maintain consistent rates, all guests are charged the same price. Children have access to our facilities from 12 years on when accompanied by their parents.

No, but we do have a buy 10 get 1 free deal: pre-purchase 10 admissions (at the reduced weekday rate, may be redeemed anytime) and your 11th visit is on us.

Yes, we accept Visa and MasterCard.

 

Yes, our chefs have crafted a tasty menu inspired by the cuisines of Asia and the Mediterranean. Let us spoil you with a freshly prepared meal or a delightful snack.

No, please refrain from bringing your own food. Our restaurant offers a wide range of meals and light snacks. Please see our sauna guidelines for more information.

Yes, please wear a bathrobe in our restaurant and lounge areas at all times.

Yes, you may smoke in designated outdoor areas only.

No, phones as well as any other camera-enabled and electronical devices are strictly prohibited and must be stored in your locker for the duration of your stay. Please see our sauna guidelines for more information.

No, access is always co-ed. Ladies-only locker rooms with showers are available and one of our saunas is reserved for women.

We’ve created a lovely, ladies-only area that also includes a patio, a nap room and exclusive showers.

Dear parents,

vabali spa & hotel Hamburg is especially designed for a relaxing time out. Children are allowed to check in with us from the age of 12 accompanied by their legal guardians.

We do not have any child-friendly facilities neither in our hotel rooms, nor in our spa. Please consider whether your child will feel comfortable with us.

We cannot assume liability for any valuables or personal items, including those stored in your locker. Please return any found items to a member of staff. See our general terms of service posted in the reception area for further information.

Gift certificates / Vouchers

Gift certificates are available at our reception desk or may conveniently be purchased online. You can select a customisable digital gift certificate for immediate download or chose to have a physical gift certificate mailed to the address of your choice.

Simply navigate to Booking & Shop, where you can make your pick from our wide range of options.

We will send your order and invoice by email immediately after receiving it. If you do not receive a message within 5 minutes, please check your spam folder. You can contact us via email or phone for further assistance. Additional software may be required for displaying pdf documents, we recommend Adobe Reader.

Please allow for 1-2 days for internal processing plus carrier handling and delivery. Consider digital delivery if you require a quicker option.

Yes. Any orders placed with incorrect or fraudulent payment information will be cancelled immediately.

Three (3) years from date of purchase.

The validity of all gift certificates/vouchers is extended by one year until further notice.

Gift certificates/vouchers from promotional activities of vabali spa (competitions, raffles, etc.) are excluded from any extension.

No. If you are struggling to decide which one of our many options to choose, consider gifting a general voucher (Wertgutschein). These may be redeemed for all services we offer.

Yes, you may cancel your order for a full refund (postage charges are non-refundable) within fourteen (14) days of purchase. Please contact us via email to request a refund. We might ask you to verify purchase or account information.

No, gift certificates and vouchers are location specific. Please select the location of your choice on our website.

No. Vouchers that are available to you in digital form can also be brought to us on your smartphone. Please understand that we can only accept the original files (pdf) and no photos, screenshots or voucher numbers for redemption.

Sauna

Yes. The following charges apply:

Towel €3.50
Bathrobe €5.50
Linen set (1 bathrobe, 2 towels) €10.00*
*Included in all DaySpa Suite and Wellnesstag packages

Flip flops (available for purchase only) €4.50

No. Complimentary shampoo and body wash dispensers are available in the shower rooms. Conditioner available in women’s showers only.

Please help us maintain a peaceful and relaxing environment for all guests by familiarising yourself with and adhering to our sauna guidelines.

No. As a courtesy to other guests looking for a place to relax, we kindly request that you refrain from using towels or other objects to save your space. Our staff is instructed to clear unattended loungers.

Yes. Swimwear is never permitted. We kindly request that all guests cover up with a towel or bathrobe outside of saunas and pools. Bathrobes are required in the restaurant and adjacent lounge areas.

You can attend a wide range of sauna ceremonies every 30 to 60 minutes. Timetables are posted conspicuously throughout the facility.

No.

Massage

Please use our online booking tool for booking of treatments. You may find our menu online as well as in our web shop.

Our capacities are often quickly booked up, so short notice bookings can be difficult to accommodate. We recommend booking your appointment as far in advance as possible. Because of the high interest in our DaySpa Suite packages, we recommend booking at least two weeks in advance.

Many unforeseen circumstances can occur which can result in your missing or being late to an appointment.

All reservations are final and non-refundable once payment has been confirmed. As a courtesy, all users may log in to our online ticketing system to adjust the time and date of their bookings up to four (4) hours prior to their scheduled reservations.

When you are late to an appointment, the overall length of the booking will be shortened accordingly.

As you like. Massages are free to be enjoyed with or without clothing.

Our qualified staff is trained to maintain the intimacy of our guests, which means that intimate body regions remain covered with a towel at all times during massages.

Fresh towels are available and ready for you to use. No need to organise your own towel, just enjoy!

Yes. Please let us know your preference upon reservation. Short notice preferences can be difficult to accommodate.

Expectant mothers have special needs and not all our massage treatments are suitable for them for health reasons. Therefore we recommend our customised Massage For Expectant Mothers which is designed specially for their needs. We would be pleased to advise you individually. Either by phone, email, or in person. 

Yes, the minimum age is 12 years. We would like to point out that we can only offer a massage treatment to underage guests in the presence of a legal guardian, as part of a double treatment in the same room.

We wish you a relaxing and pleasant stay at vabali spa.